*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders
*Coordinate with the Dispatch team and ensure timely delivery of products with quality output
*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc
*Look for various mediums of expansion for e-commerce
*Handling customer issues & grievances
*Follow the Order Management Process
*Coordinate with the CRM Executive for creating Database & Analytic
*Maintaining relationships with the Customers
*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities
|1 - 4 Years
|2 Lac To 4 Lac P.A.
|IT Software - Ecommerce / Internet Technologies
|Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com
|Customer Communication Marketing Communication Effective Communication Assistant Manager Corporate Communication Internal Communication Customer Associate Customer Care Manager Customer Care Representative Customer Relationship Executive
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