We are looking for a motivated and experienced eCommerce Executive. As an eCommerce Executive, you will be responsible for managing and optimizing our online store, driving sales, and ensuring a seamless customer experience.
Manage day-to-day operations of our eCommerce platform, including product listings, inventory management, pricing, and promotions.
Monitor website performance, analyze data, and identify opportunities to improve user experience, conversion rates, and overall sales.
Implement SEO strategies to increase organic traffic and improve search engine rankings for our products.
Collaborate with cross-functional teams, including marketing, design, and customer service, to ensure a consistent brand experience across all touchpoints.
Stay up to date with eCommerce trends, best practices, and emerging technologies, and propose innovative ideas to drive growth and improve customer engagement.
Analyze customer behavior and purchasing patterns to identify customer segments and develop targeted marketing campaigns.
Monitor and respond to customer inquiries, reviews, and feedback to maintain high customer satisfaction levels.
Coordinate with logistics partners to ensure timely order fulfillment and delivery.
Regularly report on key eCommerce metrics and provide insights and recommendations for improvement.
Proven experience as an eCommerce Executive or similar role in managing online stores.
Strong knowledge of eCommerce platforms, preferably with experience in platforms like Shopify, WooCommerce, or Magento.
Familiarity with SEO best practices and experience in optimizing product listings for search engines.
Proficient in using analytics tools to monitor website performance and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Strong organizational skills and attention to detail to manage multiple tasks and deadlines.
|1 - 7 Years
|1 Lac To 5 Lac P.A.
|IT Software - Ecommerce / Internet Technologies
|Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree
|eCommerce executive Chat Support Executive Chat Process Executive chat support Chat Process Back Office Coordinator Back Office Incharge Backend Executive Back Office Staff Back-office Operations
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