Make outbound calls to potential customers from provided leads or lists.
Introduce our products/services and explain their benefits.
Follow a script or talking points to ensure a consistent message.
Build rapport with customers and create a positive interaction experience.
Address customer questions and concerns effectively.
Listen actively to customer needs and provide appropriate solutions.
Persuade and motivate customers to take the desired action, such as purchasing, scheduling an appointment, or signing up for a service.
Achieve monthly and quarterly sales targets.
Data Entry and Reporting:
Accurately record customer information and interactions in the CRM system.
Provide regular reports on call activity, leads generated, and conversion rates.
High school diploma or equivalent; additional education or training in sales or customer service is a plus.
Proven experience as a telecaller or in a similar role.
Excellent communication and persuasion skills.
Ability to handle objections and rejections professionally.
Proficiency in using CRM software and basic computer applications.
Positive and resilient attitude.
|0 - 6 Years
|90 Thousand To 4 Lac P.A.
|ITES / BPO / KPO / LPO / Customer Service
|Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree
|Telecaller Telephone Operator Telephone Receptionist Telesales Executive Telecalling Executive Receptionist Receptionist & Computer Operator Receptionist Activities Front Office Executive Administrator Female Telecaller Receptionist
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