Surat
Key Responsibilities:
Outbound Calls:
Make outbound calls to potential customers from provided leads or lists.
Introduce our products/services and explain their benefits.
Follow a script or talking points to ensure a consistent message.
Customer Engagement:
Build rapport with customers and create a positive interaction experience.
Address customer questions and concerns effectively.
Listen actively to customer needs and provide appropriate solutions.
Lead Conversion:
Persuade and motivate customers to take the desired action, such as purchasing, scheduling an appointment, or signing up for a service.
Achieve monthly and quarterly sales targets.
Data Entry and Reporting:
Accurately record customer information and interactions in the CRM system.
Provide regular reports on call activity, leads generated, and conversion rates.
Qualifications:
High school diploma or equivalent; additional education or training in sales or customer service is a plus.
Proven experience as a telecaller or in a similar role.
Excellent communication and persuasion skills.
Ability to handle objections and rejections professionally.
Proficiency in using CRM software and basic computer applications.
Positive and resilient attitude.
Experience | 0 - 6 Years |
Salary | 90 Thousand To 4 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree |
Key Skills | Telecaller Telephone Operator Telephone Receptionist Telesales Executive Telecalling Executive Receptionist Receptionist & Computer Operator Receptionist Activities Front Office Executive Administrator Female Telecaller Walk in |
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