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Job openings for telecaller in surat



Key Responsibilities:

Outbound Calls:
Make outbound calls to potential customers from provided leads or lists.
Introduce our products/services and explain their benefits.
Follow a script or talking points to ensure a consistent message.
Customer Engagement:

Build rapport with customers and create a positive interaction experience.
Address customer questions and concerns effectively.
Listen actively to customer needs and provide appropriate solutions.
Lead Conversion:

Persuade and motivate customers to take the desired action, such as purchasing, scheduling an appointment, or signing up for a service.
Achieve monthly and quarterly sales targets.
Data Entry and Reporting:

Accurately record customer information and interactions in the CRM system.
Provide regular reports on call activity, leads generated, and conversion rates.

High school diploma or equivalent; additional education or training in sales or customer service is a plus.
Proven experience as a telecaller or in a similar role.
Excellent communication and persuasion skills.
Ability to handle objections and rejections professionally.
Proficiency in using CRM software and basic computer applications.
Positive and resilient attitude.

Experience 0 - 6 Years
Salary 90 Thousand To 4 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree
Key Skills Telecaller Telephone Operator Telephone Receptionist Telesales Executive Telecalling Executive Receptionist Receptionist & Computer Operator Receptionist Activities Front Office Executive Administrator Female Telecaller Receptionist walk in

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